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RIICOM201E

Communicate in the workplace

Release
1 ·
Training package
RII Resources and Infrastructure Industry Training Package Version 5
Checked
2026-08-27
Delivery

In preparation

This unit is built but has not passed the sale gate, so it is not for sale and nothing here can be bought yet. The gate is the QA checker exiting clean and a validation record signed by a TAE-qualified assessor — both, every time, with no way to skip either.


Free sample

What is actually in it.

One section of the learner manual, one theory question, three of the 124 observables and three rows of the mapping matrix. Every word is lifted straight out of the pack.

RIICOM201EFree sample — lifted from the pack, not written for this page

S2 Learning outcomes

  • Plan and prepare for workplace communication, including identifying and accessing the communication equipment and systems used on your site.
  • Select and use communication equipment and systems — including two-way radio — following site protocol and safety procedures.
  • Acknowledge, respond to and pass on communications clearly and concisely.
  • Identify and report faults in communication equipment.
  • Carry out face-to-face routine communication: speaking clearly, listening carefully, questioning to confirm meaning, and taking part in site discussions.
  • Use site-approved signalling methods to convey information.
  • Complete and pass on written workplace documentation clearly, concisely and on time.

Three of the 124 observables · T6 Oral questions to ask during or after the observation

  • Why did you choose that method of communication instead of another one?
  • What is the emergency channel here, and how would you call an emergency from where we are standing right now?
  • What would you do if you lost sight of the operator halfway through that movement?

How the mapping is proved

Nobody types the matrix. Every block in the pack names the performance criteria, performance evidence and knowledge evidence it addresses, and the matrix is computed from those names at build time — 36 requirements, 0 taught, 0 assessed, 36 gaps. A requirement with nothing pointing at it cannot be hidden, because nobody wrote this table.

RefTaught inAssessed by

Three of 36 rows. The full matrix is document 03.


In the box

Eight documents.

01

Learner manual

Every section names the performance criteria it addresses.

02

Trainer presentation

On the TronWick template, rendered from the same source as the manual.

03

Mapping matrix

Computed from the pack, not typed.

04

Theory assessment — candidate

The questions, without the benchmark answers.

05

Theory marking guide — assessor

The same paper with one benchmark answer per question.

06

Practical assessment — candidate

Tasks, conditions and the machine capture sheet.

07

Practical observation guide — assessor

The same tasks with the observable actions as a tick list.

08

Licence and conditions of use

Licensing position, exclusions, what you must complete before delivery, and your licence terms.


Who it is for

Registered training organisations with this unit on scope can deliver it and assess against it — the pack is your evidence for the assessment conditions, and the mapping is already computed. Businesses training their own people can licence it too: most of a pack is the part you would have written yourself. You cannot issue a Statement of Attainment for it, and nothing in the pack claims you can.


$199.00 + GST when it lands.

Or $239.99 including GST with your branding on it. One organisation, unlimited internal delivery, no end date and nothing recurring.